Faculty Focus: Five Tips for Dealing with Combative Students In the Onlne Environment

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Victoria Smith has a post over at Faculty Focus dealing with combative students in the online environment, whether in interactions associated with a face-to-face class or an online class.  Her five tips are:

  1. “Never let them see you sweat” and “kill them with kindness”
  2. “It’s not all about you”
  3. Stick to school and instructor policies
  4. If a student complains about the assignment within the actual assignment, address it, but do not stoop to the student’s level
  5. Be kind, but firm.

Smith references an article by Mary Bart which is available here: http://www.facultyfocus.com/articles/effective-classroom-management/dealing-with-difficult-students-and-other-classroom-disruptions/

The full post is available here.


Rick W. Burkett runs the John A. Logan College Teaching and Learning Center, teaches history, and heads an educational nonprofit. He publishes blogs on a wide variety of topics, including history, teaching and learning, student success, and teaching online.

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