Campus Technology: Interview with New Blackboard CEO Bill Ballhaus

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When Bill Ballhaus took over the helm at Blackboard many were openly willing to give him some advice.  Michael Feldstein said Blackboard was facing issues with customers who were “increasingly unhappy with the support they are getting on the current platform,” who were “unclear about how they will be affected by future development plans,” and who are “unconvinced that Blackboard will deliver a next-generation product in the near future that will be a compelling alternative to the competitors in the market.”  While Joshua Kim at Inside Higher Ed said he should “bet the company on analytics.”

Now Campus Technology has set down with Ballhaus for an interview.  The interview is available here.