In 1987, Arthur W. Chickering and Zelda F. Gamson published their classic work entitled “Seven principles for Good Practice in Undergraduate Education.” A. W. Bangert opined in a 2004 article that “The Seven Principles framework (Chickering and Gamson) offers solid, research guidance for the design and delivery of Internet courses.”
Principle 01: Encourages contacts between students and faculty.
Email response policy sets expectations for both student and instructor
Electronic office hours
Use a variety of communication tools in course (announcements, email, discussion, etc.)
Synchronous communication (chat, text, Skype, etc.)